Booking, deposits and lateness

Choose a service and a time on the booking page. A deposit holds any visit of 45 minutes or longer and goes toward your service. Shorter visits take no deposit.

Please give 24 hours' notice to cancel or move a visit, and your deposit carries over to the next one. If you are running late I hold your time for ten minutes. After that the visit is shortened, so the next client isn't kept waiting.

If a visit is missed without notice, the deposit doesn't carry over, and the next booking is held with payment in advance.

The suite is one small room with one bed, so please come on your own. A friend can wait in the hall. Clients under 18 need a parent or guardian's written okay when they book.

A patch test is recommended before a first lash lift or brow lamination. It helps, but it doesn't predict every reaction, so tell me about any allergies when you book. I can share the ingredient list of any product I use.

Come with no eye makeup, no curler and no oil-based products near your eyes, and take contact lenses out before a lash lift. For waxing, hair should be about a quarter inch long.

If something isn't right, tell me within a week. I'll look at it and tell you what we can do.

Tips are welcome and never expected.